Each piece in The DeAngelo Series is made to order at the time of purchase and produced specifically for you. This website is operated by Tony DeAngelo, doing business as The DeAngelo Series. Please read this policy carefully before placing your order.
All Sales Are Final
Because all pieces are made to order, all sales are final. We do not accept returns, refunds, or exchanges for:
- Sizing or fit
- Color preference
- Change of mind or buyer's remorse
- Incorrect shipping address entered at checkout
- Minor variations in color, texture, print placement, or garment dimensions that are within normal production tolerances
Nothing in this policy limits any rights you may have under applicable consumer protection law.
Eligible Claims
We accept claims only for pieces that arrive damaged, with a manufacturing defect, or that are materially incorrect (wrong garment or wrong artwork). Claims must be submitted within seven (7) calendar days of confirmed delivery.
To submit a claim, email support@thedeangeloseries.com with:
- Your order number
- A clear explanation of the issue
- Clear photographs showing the damage, defect, or discrepancy
Claims submitted after 7 days, or without the information above, may not be eligible for review.
How Claims Are Reviewed
Submitting a claim does not guarantee a refund or replacement. Each claim is reviewed individually. If a claim is approved, The DeAngelo Series will determine the appropriate remedy at its discretion — which may be a replacement, store credit, partial refund, or full refund — depending on the circumstances.
Do not mail a product back to us unless we've specifically instructed you to. If a return is required to resolve your claim, we will provide instructions.
Refund Processing
Where a refund is approved, it will be issued to the original payment method used at checkout. Processing times depend on your payment provider and may take 5–10 business days to appear.
Contact
For refund or return inquiries, contact us at:
The DeAngelo Series
Email: support@thedeangeloseries.com
Please include your order number and relevant photographs in your initial message to help us resolve your inquiry as quickly as possible.